All orders are shipped within 48 hours Monday - Friday 8am - 5pm.
We use the following carriers to deliver our orders:
- SF Express
After you have successfully placed your order, our Customer Service team will conduct a verification process and update you as soon as possible by email and SMS.
When a tracking number is provided by the shipping carrier, we will update your order with the tracking information. You may track your order via the website of the respective carrier.
After your order is verified, you can expect to receive your order within the following time frame:
- Within Klang Valley: 1 - 6 working days (except Sunday and holidays)
- Outside Klang Valley / International: 3 - 10 working days (except Sunday and holidays)
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.